Website Usage Terms

Website Usage Terms

These terms of use govern our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern YogaVenue’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Who We Are

The term ‘YogaVenue’ or ‘us’ or ‘we’ refers to the owner of the website and is the trading name for EnlightenUp Ltd whose registered office is 2 The Avenue, Oxford, OX4 1YF. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Subject to the terms and conditions below, all these intellectual property rights are reserved. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent. 

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Business (and Data) Privacy Policy

This privacy policy sets out how YogaVenue uses and protects any information that you give YogaVenue when you use this website (and the registration form when you first come to a class at YogaVenue). We collect basic types of data including name, address etc as well as some medical histories pertinent to practicing Yoga.

Most of your information will have been provided by you using our software system completing our registration form. We also collect information from the technology you use when using our website, so we can monitor website pages visited.

YogaVenue is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

YogaVenue may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 May 2011; last updated in May 2018.

What we collect
We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• medical histories pertinent to practicing Yoga
• other information relevant to customer surveys and/or offers
   

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Keep track of medical conditions that are important to your Yoga practise. This information can be viewed by our Yoga Teacher who must abide by our terms and conditions and data protection laws
• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about studio news, special offers or other information, which we think you may find interesting using the email address which you have provided
• At no time will the information be sold, passed on or used to/by any external company
   

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You are in control

You have always been able to control your account details. Please log into your account to do any changes.

How long do we hold your records

We manage our records to help us to serve our customers well, for example such as dealing with any queries relating to your account and to comply with legal and regulatory requirements. Records help us demonstrate we are meeting our responsibilities and to keep as evidence of our business activities.

Retention periods for records are determined based on the type of record. Retention periods may be changed from time to time based on business or legal and regulatory requirements.

Your rights

You have a number of legal rights to control what we do with your information. For example, you can ask us:

• to unsubscribe you
• to tell you what information we have about you
• for a copy of this information
• to update or change it
• to unsubscribe from marketing materials

Sharing your information

We use a customer relations management system that stores your data. This system is fully GDPR compliant and does not share (or sell) your information.

We also use an email database system that only stores your email address. This system is fully GDPR compliant and does not share (or sell) your information.

YogaVenue will never share (or sell) your information with any other persons/companies.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by logging into your account and changing your settings
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen
   

If you believe that any information we are holding on you is incorrect or incomplete, please email us at info@yogavenue.co.uk. We will promptly correct any information found to be incorrect.


Website disclaimer 
The information contained in this website is for general information purposes only. The information is provided by YogaVenue and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of YogaVenue. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, YogaVenue takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:

• send you one or more formal warnings
• suspend your access to the website
• permanently prohibit you from accessing the website;
• block computers using your IP address from accessing the website;
• contact your internet services provider and request that they block your access to the website;
• bring court proceedings against you for breach of contract or otherwise;
• suspend and/or delete your account with the website; and/or
• delete and/or edit any or all of your user generated content.
   

Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).


Copyright notice
This website and its content is copyright of EnlightenUp Ltd. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
• You may not, except with our express written permission, distribute or commercially exploit the content, republish material from this website, sell rent or sublicense material from this website, show any material from the website in public, edit or otherwise modify any material on the website, redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter or adverts for YogaVenue events). Nor may you transmit it or store it in any other website or other form of electronic retrieval system.